Tag: Artificial Intelligence
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What YOU Need to Know About Big Data and Artificial Intelligence
Now that I have a section on my blog for AI and machine learning, I wanted to repost one of my first essays about it to serve as a general introduction, so people can understand some of the terms I use. For those who are not practitioners of AI, Data Science, Big Data, and all…
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Fear and Envy of AI
The two most frequent and equally dangerous responses to so-called AI are fear and envy. First let’s dispense with the bear in the convenience store. AI is really, as we in the biz like to say, NBI (Nothing But Initials). There’s nothing either artificial or intelligent about what most of us are talking about. Sure…
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Is Your Customer Service Feedback a Lie? And How Does That Impact our Brave New AI World?
Feedback is the life blood of any business. Once you grow your business beyond constantly having personal interactions with your customers, you need some mechanism to tell you how the service or product you provide is meeting or not meeting your customers’ satisfaction. As the owner you eventually get the answer of course when people…
Musings of a Restless Mind 