Tag: research
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Is It Cheating if We Do It?
The current controversy over Texas’ redistricting of their congressional districts–to increase fairness, or to legislate Democrats out of existence–depending on your partisan political point of view, makes me nostalgic. You see, in the late 80’s I still harbored an ambition to attain a Master’s degree in Geography to go with my Bachelor’s degree in History.…
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Is Your Customer Service Feedback a Lie? And How Does That Impact our Brave New AI World?
Feedback is the life blood of any business. Once you grow your business beyond constantly having personal interactions with your customers, you need some mechanism to tell you how the service or product you provide is meeting or not meeting your customers’ satisfaction. As the owner you eventually get the answer of course when people…